Privacy Policy

Last Updated: [11/08/2025]

At Koobichchi Clothing Pvt Ltd, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website (www.koobichchi.com) or place orders with us.

1. Information We Collect

We may collect:

Personal Data: Name, email, phone number, shipping address, payment details.
Order Details: Products purchased, sizes, preferences.
Technical Data: IP address, browser type, device information (via cookies).

2. How We Use Your Data

Your information helps us:
✔ Process orders and deliver products
✔ Provide customer support (via WhatsApp/email)
✔ Improve our website and services
✔ Send order updates (no spam – promise!)

3. Data Sharing

We only share data with:

Delivery Partners (Koobiyo/FedEx) – For order fulfillment
Payment Processors – To complete transactions
Legal Authorities – If required by Sri Lankan law

4. Your Rights

You can:
🔹 Request access to your personal data
🔹 Ask us to correct inaccurate information
🔹 Opt out of marketing communications
🔹 Request data deletion (where applicable)

Contact us at koobichchiproduc@gmail.com for requests.

5. Payment Security

We use:

SSL encryption for all transactions
PCI-compliant payment gateways
Cash on Delivery option for added privacy

6. Cookies

Our website uses cookies to:
🍪 Remember your cart items
🍪 Analyze website traffic (Google Analytics)
🍪 Improve user experience

You can disable cookies in browser settings.

7. Changes to This Policy

We may update this policy periodically. Check this page for the latest version.

Contact Us

For privacy concerns:
📧 Email: koobichchiproduc@gmail.com
📞 Phone/WhatsApp: 0773033548
🏢 Address: 236/1 Cemetery Road, Batapotha, Battaramulla